Frequently Asked Questions
Conditions of use
Welcome to our online store! Cakes and More! and its associates provide their services to you subject to the following conditions. If you visit or shop within this website, you accept these conditions. Please read them carefully.
Electronic communicaitons
When you visit Cakes and More! or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
Copyright
All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of Cakes and More! or its content suppliers and protected by international copyright laws. The compilation of all content on this site is the exclusive property of Cakes and More! , with copyright authorship for this collection by Cakes and More, and protected by international copyright laws.
Trade Marks
Cakes and More! trademarks and trade dress may not be used in connection with any product or service that is not Cakes and More! , in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits Cakes and More! . All other trademarks not owned by Cakes and More! or its subsidiaries that appear on this site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by Cakes and More! or its subsidiaries.
License and site access
Cakes and More! grants you a limited license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of Cakes and More! . This license does not include any resale or commercial use of this site or its contents: any collection and use of any product listings, descriptions, or prices: any derivative use of this site or its contents: any downloading or copying of account information for the benefit of another merchant: or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of Cakes and More! . You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of Cakes and More! and our associates without express written consent. You may not use any meta tags or any other \”hidden text\” utilizing Cakes and More! s name or trademarks without the express written consent of Cakes and More!. Any unauthorized use terminates the permission or license granted by Cakes and More! . You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of Cakes and More! so long as the link does not portray Cakes and More!, its associates, or their products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any Cakes and More! logo or other proprietary graphic or trademark as part of the link without express written permission.
Your membership account
If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. If you are under 18, you may use our website only with involvement of a parent or guardian. Cakes and More! and its associates reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.
Reviews, comments, emails and other content
Visitors may post reviews, comments, and other content: and submit suggestions, ideas, comments, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of \”spam.\” You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of a card or other content. Cakes and More! reserves the right (but not the obligation) to remove or edit such content, but does not regularly review posted content. If you do post content or submit material, and unless we indicate otherwise, you grant Cakes and More! and its associates a nonexclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. You grant Cakes and More! and its associates and sublicensees the right to use the name that you submit in connection with such content, if they choose. You represent and warrant that you own or otherwise control all of the rights to the content that you post: that the content is accurate: that use of the content you supply does not violate this policy and will not cause injury to any person or entity: and that you will indemnify Cakes and More! or its associates for all claims resulting from content you supply. Cakes and More! has the right but not the obligation to monitor and edit or remove any activity or content. Cakes and More! takes no responsibility and assumes no liability for any content posted by you or any third party.
Production descriptions
Cakes and More! and its associates attempt to be as accurate as possible. However, Cakes and More! does not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free. If a product offered by Cakes and More! itself is not as described, your sole remedy is to return it in unused condition.
DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY THIS SITE IS PROVIDED BY Cakes and More! ON AN \”AS IS\” AND \”AS AVAILABLE\” BASIS. Cakes and More! MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS SITE. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK. TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, Cakes and More! DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. MYCOMPANY DOES NOT WARRANT THAT THIS SITE, ITS SERVERS, OR E-MAIL SENT FROM MYCOMPANY ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. Cakes and More! WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES. CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.Applicable law
By visiting Cakes and More!, you agree that the laws of the state of Cork, Ireland, without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute of any sort that might arise between you and Cakes and More! or its associates.
Site policies, modification and serverability
Please review our other policies, posted on this site. These policies also govern your visit to Cakes and More! . We reserve the right to make changes to our site, policies, and these Conditions of Use at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.
Questions:
Questions regarding our Conditions of Usage, Privacy Policy, or other policy related material can be directed to our support staff by clicking on the “Email Form” link in the side menu.
Cookies, Web Beacons, and Similar Technologies
When you visit or interact with our sites, services, applications, tools or messaging, we or our authorized service providers may use cookies, web beacons, and other similar technologies for storing information to help provide you with a better, faster, and safer experience and for advertising purposes.
This page is designed to help you understand more about these technologies and our use of them on our sites and in our services, applications, and tools. Below is a summary of a few key things you should know about our use of such technologies.
What are cookies, web beacons, and similar technologies?
Like most sites, we use technologies that are essentially small data files placed on your computer, tablet, mobile phone, or other devices (referred to collectively as a “device”) that allow us to record certain pieces of information whenever you visit or interact with our sites, services, applications, messaging, and tools.
The specific names and types of the cookies, web beacons, and other similar technologies we use may change from time to time. In order to help you better understand this Policy and our use of such technologies we have provided the following limited terminology and definitions:
Cookies – Small text files (typically made up of letters and numbers) placed in the memory of your browser or device when you visit a website or view a message. Cookies allow a website to recognise a particular device or browser. There are several types of cookies:
- Session cookies expire at the end of your browser session and allow us to link your actions during that particular browser session.
- Persistent cookies are stored on your device in between browser sessions, allowing us to remember your preferences or actions across multiple sites.
- First-party cookies are set by the site you are visiting.
- Third-party cookies are set by a third party site separate from the site you are visiting.
Cookies can be disabled or removed by tools that are available in most commercial browsers. The preferences for each browser you use will need to be set separately and different browsers offer different functionality and options.
Web beacons – Small graphic images (also known as “pixel tags” or “clear GIFs”) that may be included on our sites, services, applications, messaging, and tools, that typically work in conjunction with cookies to identify our users and user behaviour.
Similar technologies – Technologies that store information in your browser or device utilising local shared objects or local storage, such as flash cookies, HTML 5 cookies, and other web application software methods. These technologies can operate across all of your browsers, and in some instances may not be fully managed by your browser and may require management directly through your installed applications or device. We do not use these technologies for storing information to target advertising to you on or off our sites.
We may use the terms “cookies” or “similar technologies” interchangeably in our policies to refer to all technologies that we may use to store data in your browser or device or that collect information or help us identify you in the manner described above.
Your choice and our use of cookies, web beacons, and similar technologies
We offer certain site features, services, applications, and tools that are available only through the use of these technologies. You are always free to block, delete, or disable these technologies if your browser, installed application, or device so permits. However, if you decline cookies or other similar technologies, you may not be able to take advantage of certain site features, services, applications, or tools. You may also be required to re-enter your password more frequently during your browsing session. For more information on how you can block, delete, or disable these technologies, please review your browser or device settings.
Generally, these technologies allow our sites, services, applications, and tools to store relevant information in your browser or device and later read that information in order to identify you to our servers or internal systems. Where applicable, we protect our cookies and other similar technologies to help ensure that only we and/or our authorised service providers can interpret them by assigning them a unique identifier that is designed for interpretation only by us. We do not store any of your personal information on any of our cookies or other similar technologies.
Any personal information that we collect and store through use of these technologies is first obtained through notice and consent: We obtain your consent by providing you with transparent notice of use of the technologies and providing you with the opportunity to make a choice to disable these technologies as set forth above.
Our uses of such technologies fall into the following general categories:
- Operationally Necessary. We may use cookies, web beacons, or other similar technologies that are necessary to the operation of our sites, services, applications, and tools. This includes technologies that allow you access to our sites, services, applications, and tools; that are required to identify irregular site behaviour, prevent fraudulent activity and improve security; or that allow you to make use of our functions such as shopping-carts, saved search, or similar functions;
- Performance Related. We may use cookies, web beacons, or other similar technologies to assess the performance of our websites, applications, services, and tools, including as part of our analytic practices to help us understand how our visitors use our websites, determine if you have interacted with our messaging, determine whether you have viewed an item or link, or to improve our website content, applications, services, or tools;
- Functionality Related. We may use cookies, web beacons, or other similar technologies that allow us to offer you enhanced functionality when accessing or using our sites, services, applications, or tools. This may include identifying you when you sign into our sites or keeping track of your specified preferences, interests, or past items viewed so that we may enhance the presentation of content on our sites;
- Advertising or Targeting Related. We may use first-party or third-party cookies and web beacons to deliver content, including ads relevant to your interests, on our sites or on third party sites. This includes using technologies to understand the usefulness to you of the advertisements and content that have been delivered to you, such as whether you have clicked on an advertisement.
To opt-out of the use of third-party advertising-related cookies and web beacons, see the section ‘Ad Networks and Exchanges operated by authorised third parties’ below. Opting out of third-party advertising-related cookies and web beacons as described below does not necessarily mean that you will not see our advertising on third party websites – only that this advertising will not be targeted to you through the use of third-party cookies, web beacons or related technologies.
If you would like to opt-out of all other types of technologies we employ on our sites, services, applications, or tools, you may do so by blocking, deleting, or disabling them as your browser or device permits.
For further information on deleting, disabling or blocking cookies, please visit AboutCookies.org.
Use of these technologies by authorised third-party service providers
We may work with third-party companies, commonly known as service providers, who are authorised to place third-party cookies, web beacons, or similar technologies for storing information on our sites or in our services, applications, and tools with our permission. These service providers help us to provide you with a better, faster, and safer experience.
These service providers may use these technologies to help us deliver our own content and advertising, and compile anonymous site metrics and analytics. We do not permit any of these service providers to collect any of your personal information on our sites or in our services, applications, or tools for their own purposes. These service providers are subject to confidentiality agreements with us and other legal restrictions on their use or collection of any personal information. Third party cookies are covered by the third-parties’ privacy policy.
With the exception of the use of such technologies by our service providers or other authorised third-parties, we do not permit any third-party content on sites (such as item listings, member-to-member communications, classified listings, comments, reviews, etc.) to include or utilise any cookies, web beacons, local storage, or similar technologies for tracking purposes or to collect your personal information.
Ad networks and exchanges operated by authorised third parties for interest-based advertising
We may use third parties, such as advertising networks and exchanges, to allow us to serve you advertisements. These third-party ad networks and exchange providers may use third-party cookies, web beacons, or similar technologies to collect information about your visit to our site and elsewhere on the Internet. They may also collect your device identifier, IP address, or identifier for advertising (IDFA). The information that these third parties collect may be used to provide you with more relevant advertising on our sites or elsewhere on the web. Third party cookies are covered by the third-parties’ privacy policies.
For more information on third-party advertising-related cookies, interest-based advertising, and how to opt-out of that practice by companies participating in industry self-regulation, please visit the relevant website below based on your country of origin:
Normally, people who cannot digest and enjoy foods with gluten or lactose cannot eat cakes or cupcakes. People like me, cannot enjoy normal cakes, cupcakes and other desserts because I am lactose intolerant.
We don’t want you to miss out on these wonderful tastes things, please let us know about your special dietary requirements when ordering. We can provide our products in this case in the same way we do all our products, with love and taste.
What is lactose intolerance?
Lactose intolerance is the inability or insufficient ability to digest lactose, a sugar found in milk and milk products. Lactose intolerance is caused by a deficiency of the enzyme lactase, which is produced by the cells lining the small intestine.
Not all people with lactase deficiency have digestive symptoms, but those who do may have lactose intolerance. Most people with lactose intolerance can tolerate some amount of lactose in their diet.
What is coeliac disease?
Coeliac Disease is a condition in which there is a persistently abnormal immunological reaction to dietary gluten, giving rise to tissue damage in the presence of gluten In order to follow a strict gluten free diet, a Coeliac must not eat foods that contain any form of gluten, which is found in WHEAT, BARLEY, RYE and OATS. Eating gluten causes the lining of the small intestine to become damaged thus reducing the coeliacs ability to absorb certain foods.Cakes and More is a Home Made based producer. Our commitment is to provide a high quality service. We use only the finest ingredients available. We believe that your cake should not just be a visual masterpiece, but also one which is a delight to the taste buds.
For that reason we only sell our products with orders with a minimum of two weeks in advance orders.
Collections and deliveries outside the indicated hours needs to be arrange when placing the order.Opening Hours
Monday 09:00 – 18:00
Tuesday 09:00 – 18:00
Wednesday 09:00 – 18:00
Thursday 09:00 – 20:00
Friday 09:00 – 18:00
Saturday 09:00 – 18:00
Sunday 09:00 – 18:00
Delivery Hours
Monday 10:00 – 20:00
Tuesday 10:00 – 20:00
Wednesday 10:00 – 20:00
Thursday 10:00 – 20:00
Friday 10:00 – 20:00
Saturday 10:00 – 20:00
Sunday 10:00 – 20:00What is Eircode?
Eircode, Ireland’s postcode system launched in July 2015. Eircode enables people and businesses to find every address in Ireland, helping you to find life easier.Over 35% of addresses in Ireland share their address with at least one other property, making it difficult for those delivering goods and services to accurately identify the location of an address. Eircode has been designed specifically to overcome this problem. Unlike other countries where postcodes define a cluster or group of addresses, a unique Eircode is assigned to each residential and business address.
Having an Eircode, removes the hassle and mistakes out of finding addresses in Ireland.
In order Find or check your Eircode follow the next linkHow will my order be delivered?
All orders are delivered by our carrier during business hours and a signature will be required at delivery place.Notifications
In addition to email notifications, you can request text message.What to Expect?
Once your order ships we’ll send you an email. The email message will include your order number. We can even send you texts the day before delivery, on the day of delivery, or after your item has been “delivered”, depending upon your request.Delivery costs and methods
Your order will be automatically dispatch as they become available. If more than one item is ordered, we will deliver them together to ensure you receive them as soon as possible.Orders
When delivery is requested some charges might apply. Orders will be delivered by our carrier and will be subject to the distance from our main location in Bweeng. Delivery charges will be informed when order is confirmed.Delivery Information
If your order is being delivered to a business address, please be advised that our carrier will deliver to the front desk or delivery point and will request a signature from the supervisor, our carrier does not require a signature specific to the order details.
If you provide a home address which has a reception or concierge service our carrier will deliver to the concierge. The concierge can sign for the delivery as long as they have a fixed location in the reception or within the building.I need to change my shipping address.
If you have not yet received your shipment notification you can amend your details by calling our shop at +353 21 733 3669 or contact us over Email Form.I will not be at home at the scheduled delivery date.
As our carriers require a signature on delivery, the carrier will leave a calling card if you are not at home. You can then contact the carrier directly for a new delivery appointment during working hours at a suitable date or alternatively amend your delivery address.How much am I charged for shipping?
The shipping cost can vary depending the distance traveled by our carrier. This charge can be automatically added to your order or be informed when confirming the order with our selling department.What happens if my delivery goes missing or is damaged?
In case of any problems with your delivery, Cakes and More will resolve the issue as quickly as possible with as little inconvenience to you. We will make every effort to contact you and keep you informed of the progress problem is solved.